Prospa Consent Information
By accepting the following terms and conditions you consent to Prospa Advance Pty Ltd ACN 154 775 667, Prospa NZ Limited NZBN 9429046731678 and our related companies from time to time (‘we’, ‘us’) collecting, using, disclosing and storing personal information about you in accordance with our Privacy Policy (as updated from time to time). The Privacy Policy overrides the terms in this Privacy Consent in the case of any inconsistency.
If you provide any personal information to us about another person, you confirm that you are authorised to do so and that the individual has consented to the disclosure, collection, use and handling of their information in accordance with our Privacy Policy.
The type of personal information we collect includes key personal information such as name, address, date of birth, contact details, identity documents, biometric information where required for identity verification, business tax file numbers, director identification numbers, government identifiers, financial and related information, transaction history and other information. We may be required to collect this information under anti-money laundering laws and other legal or regulatory obligations. It is not mandatory for you to provide us with the personal information that we request – however if you do not do so it may affect the products and services that we can provide to you. We may use and disclose personal information for the purpose of providing our products and services including credit, assessing applications for commercial credit, providing quotes, managing our relationship with you, protecting our legitimate interests, collecting overdue payments, direct marketing of products, rewards, loyalty and referral programs, partner benefits, enhancing products and services offered by us or any of our associates, and other purposes set out in our Privacy Policy. We may disclose personal information to our service providers (including credit reporting bodies, identity verification providers, rewards and referral partners), guarantors or your agents and other third parties, including overseas recipients as set out in our Privacy Policy.
You have the right to request not to receive direct marketing material by advising us at any time. You can gain access, seek updates or correction to the information held about you or complain about our information handling practices by contacting us on 1300 882 867 (AU) or 0800 005 797 (NZ) or as otherwise set out in our Privacy Policy.
You consent that we can do the following:
- Credit information: Seek and use credit information about you to assess applications for commercial credit, provide quotes, make future offers, manage our relationship with you, protect our legitimate interests, collect overdue payments and otherwise administer products and services provided to you.
- Landlord information: Seek and use landlord information and rental confirmation from your current landlord.
- Obtain a credit report from credit reporting bodies: Seek and use a credit report about you provided by a credit reporting body for the purpose of assessing your application, ongoing loan management, making future offers, verifying your identity, managing our relationship with you and collecting overdue payments.
- Customer identification: Disclose personal information about you to credit reporting bodies and third parties that provide identity verification services for the purpose of verifying your identity. These providers may compare your information against information held on your credit file; or to third-parties that provide identity verification services using government records such as name, address, date of birth, unique identifiers and identity document details. Should you not agree to have your identity verified by these means, please contact us so that we can discuss other options with you.
- Provide information to credit reporting bodies: Give to a credit reporting body personal or commercial information about you. The information may include identity particulars; the fact that credit has been applied for and the amount; the fact that we are a current credit provider to you; advice that payments are no longer overdue; in specified circumstances that in our opinion you have committed a serious credit infringement; and the credit provided to you by us has been paid or otherwise discharged. This information may be included in credit reports that is used by other organisations and can impact your credit score or ability to get credit from other lenders.
- Bank statements, account aggregation, open banking and similar services: Where you choose to use an account aggregation, open banking or similar service, our third-party service providers may retrieve bank account and transaction information from any account associated with the login or authorisation you provide. Prospa does not receive your internet banking password. We may obtain up to the last twelve (12) months of bank transactions when you apply for credit and throughout the term. We use this information to assess your application, provide and administer products and services, manage our relationship with you, make future offers, meet audit, legal and regulatory obligations, protect our legitimate interests and for analytics and product improvement. We note that your bank’s terms may prohibit you from sharing your login, so you agree to appoint our third-party service provider as your agent to access your internet banking on your behalf solely for this purposes. The extent and period of access will depend on the service used, the authorisation you provide and you consent to our ongoing access to this information for the purposes described in our Privacy Policy.
- Automated tools: We may use automated tools, including artificial intelligence, to assist with assessment, verification, fraud detection, product administration and customer support processes as described in our Privacy Policy.
- Rewards, loyalty and referral programs: We may use and disclose personal information to administer rewards, loyalty, referral and partner benefit programs, including sharing information with rewards partners and other third-party service providers where required to provide, verify or administer those benefits.
- Provide information about the product or service we provide to you, which may include personal information, to any introducer including but not limited to the loan term, balance, price, grade, account status and repayment history.
Consent to Receive Contract Documentation Electronically
You consent to us sending you notices and other documents in connection with your dealings with us by electronic means (“Electronic Communication”), including by email, text, push notifications or on the Prospa portal accessible via our web site or mobile app. You understand that upon the giving this consent:
- We will make all notices, statutory disclosures, statements of account, copy of the contract and other documents available for a reasonable period of time in the Prospa portal on our website or mobile app for retrieval by you, OR we will send you such documents by email or other form of electronic communication;
- If the information is displayed in the Prospa portal or mobile app, we will promptly send you an email or other form of electronic communication to the email address nominated notifying you that information is available for retrieval from our website or mobile app, and notify you of the nature of that information; and
- You must regularly check your nominated email inbox for notices.
You may withdraw your Electronic Communication consent at any time by contacting us on 1300 882 867 (AU) or 0800 005 797 (NZ), however this may have an impact on our ability to provide services to you.
User authorisation
You are advised to keep your log-in details private and confidential. Your log-in details are your responsibility and we advise you not to share those details with any party.
Last updated – August 2026
