Customer success story: Bodyworkz

When a sudden increase in enquiries led to rapid growth, Susy Egneus of Bodyworkz sought out a Prospa Small Business Loan to hire more staff and service the growing needs of customers across New Zealand.

Helping create stress-free workplaces

Wellness in the workplace has become a key focus of businesses across the world. For most, the focus has been on increasing the wellness of their employees in order to keep them physically and mentally fit and healthy – and therefore more productive.

Bodyworkz, however, was formed in 2010 to offer workplaces a simple and easy way of improving their employees’ wellbeing – through on-site chair massage.

Initially offering the service to corporates in Auckland, Susy Egneus’s two-person business soon took off. Word of mouth referrals kept coming in, and the business grew into a network of fully trained massage therapists all over New Zealand.

Managing unexpected growth

In 2018, Bodyworkz saw interest in its services spike like never before, and the business needed to grow.

“Last year, we had a growth spurt in the business, and we had to change a lot of the things that we did, and we needed some help with cash flow,” Susy says. “We went to a lot of traditional lenders, but no one was particularly interested in giving us finance.”

Despite a solid business history and a long-term growth strategy backed up by the large number of enquiries, Susy wasn’t sure who to turn to in order to get the financial backing she needed. That was until she was referred to Prospa.

“One lender actually suggested that we contact Prospa.”

The application process: Quick and easy

After back and forth with traditional lenders who weren’t able to help, Susy was amazed at how simple and rewarding it was to deal with an alternative lender like Prospa.

“I was surprised how easy it was; how quick it was,” she says. “I didn’t have to wait. They were able to check me out and my funding was approved within hours.”

Because of the speed with which Susy received her small business loan, Bodyworkz was able to get started on hiring more massage therapists and reach out into the wider community.

“The finance that Prospa provided helped us take on more staff so we could manage the growth, take on more therapists and spread our brand a bit wider around New Zealand.”

Today, Bodyworkz has onsite massage teams in Auckland, Hamilton, Taurange, Wellington and Christchurch, while they have also done work in Dunedin, Timaru and Palmerston North.

Hear more about the Bodyworkz story:

Bodyworkz’s advice for other small business owners

When asked whether she would recommend other business owners turn to Prospa when they need quick funding to take advantage of unexpected growth, Susy answered with a resounding yes.

“They adapted to my business and listened to my business – what our needs were. I wouldn’t hesitate to recommend Prospa to any business owner out there that needs help with business growth.”

A Prospa Small Business Loan has helped Bodyworkz:

  • Grow its large roster of experienced massage therapists.
  • Manage cash flow during a period of rapid growth.
  • Spread its brand across the wider corporate network in New Zealand.

Whether it’s growing your business, funding an opportunity or covering cash flow, find out how a Prospa Small Business Loan can help with your next move.

The information on this website is provided for general information only and does not take into account your personal situation. You should consider whether the information is appropriate to your needs, and where appropriate, seek professional advice from financial, legal and taxation advisers. Although every effort has been made to verify the accuracy of the information, Prospa, its officers, employees and agents disclaim all liability (except for any liability which by law cannot be excluded), for any error, inaccuracy, or omission from the information or any loss or damage suffered by any person directly or indirectly through relying on this information.

Customer success story: The Rib House

The Rib House owner Kurt Jacks quickly learned that operating a family-run restaurant costs more money and time than he expected. After having trouble securing assistance through traditional lenders, Kurt found a Prospa Small Business Loan to dish up the vital support he and his family needed to grow the business.

Southern style ribs in Auckland

Kurt Jacks wanted to bring authentic Southern style ribs to the people of New Zealand. So, he and his family opened The Rib House, a family-friendly eatery in the southeast Auckland suburb of Pakuranga.

And while Kurt might be the owner of The Rib House, he says his wife Althea is the boss. They work alongside their two sons and daughter to cook up barbecue food for customers six days a week.

The challenges of running a restaurant

No matter how carefully crafted the budget, finding the resources to fund the equipment, ingredients, and other overheads and improvements associated with opening a new restaurant can be tough.

“We found that when you start a small business, it sucks a lot of money, more than we anticipated,” he says. “So, we needed a bit of help.”

In addition to a lack of capital, another thing the Jacks family didn’t have was time to waste. Restauranteurs put in plenty of hard yards outside of opening hours, cleaning and prepping for the next day’s rush. That leaves precious few hours for administration.

“Time is the most challenging thing,” he says about running a new restaurant. “We seem to run out of time.”

Kurt needed a small business loan, but the challenges involved with applying for a loan with traditional lenders meant his menu of options was dwindling.

But that all changed when Kurt saw an online ad for Prospa.

Easing the stress with a small business loan

Kurt decided to give Prospa a try. He quickly found it was the missing ingredient in his recipe for success.

“We went online and put our application through, and we got a call the same day,” Kurt says. “Tristan was his name, and he was awesome.”

Tristan, a Prospa Senior Loan Consultant, explained the options available to Kurt and his family. The Rib House owner realised a Prospa Small Business Loan was precisely what he needed to take his restaurant to the next level, with a simplified and streamlined application process.

“The feature I like the most was the ease with which the whole transaction went through. It was just smooth; it was just easy.”

What’s next for The Rib House?

The funds from Prospa were immediately put to good use, doing necessary upgrades and renovations in the kitchen.

“I would definitely recommend Prospa to my friends and family, and I already have.”

Whether it’s growing your business, funding an opportunity or just covering cash flow, find out how Prospa can help. Talk to one of our business lending specialists on 0800 005 797 to discuss your options, or find out more.

The information on this website is provided for general information only and does not take into account your personal situation. You should consider whether the information is appropriate to your needs, and where appropriate, seek professional advice from financial, legal and taxation advisors. Although every effort has been made to verify the accuracy of the information, Prospa, its officers, employees and agents disclaim all liability (except for any liability which by law cannot be excluded), for any error, inaccuracy, or omission from the information or any loss or damage suffered by any person directly or indirectly through relying on this information.