connection

How to create a family in your franchise

31 August 2021 | 5 min read

F45 franchisee Lynnae Palu shares her tips for small businesses and family businesses to create strong customer communities.

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Customer engagement: NZ small business heroes’ top tips

17 February 2021 | 5 min read

Smile, serve and get in the ‘VIP’ mindset – three Prospa Local Business Hero award finalists from 2020 share their small business customer engagement tips.

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