Retail

5 tips for upselling without upsetting

23 June 2021 | 5 min read

A well-delivered upsell or cross sell should delight, not deter. Here are five tips for recommendations that hit the sweet spot.

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Local Business Hero of the Year 2021: Bossman Dairy

11 May 2021 | 6 min read

When COVID hit, the Singh family saw another opportunity to help the community that had welcomed them with open arms.

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How this rural business is shortening delivery times

27 April 2021 | 4 min read

A warehouse on a rural dairy farm is a challenge to fast delivery. Here’s how Living Light Candles manages it.

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How this local florist found fresh ways to flourish

09 April 2021 | 5 min read

Tawa florist Kerri Murphy shares her small business growth journey – and how a small business loan helped Twisted Willow meet its potential.

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3 ways the retail sector is beating 2020

13 October 2020 | 4 min read

From having a sleek web presence to reassessing your relationship with your suppliers, here's how some in the NZ retail sector are safeguarding for the future.

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Meet New Zealand’s Local Business Hero of the year

16 June 2020 | 4 min read

The inaugural Prospa Local Business Hero for 2020 has been announced. Hear Quoc Tran’s inspiring story and why they were given the honour.

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5 tips for online delivery success

28 May 2020 | 3 min read

The COVID-19 pandemic has driven a major leap in ecommerce. New Zealand small businesses share their insights on what it takes to make online delivery a success.

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